Last updated: September 18, 2026
This Privacy Policy explains how RosCar Tbilisi collects, uses, stores, and protects personal information when you visit https://roscartbilisi.com/ or use our car rental comparison and booking services.
RosCar Tbilisi operates as a car rental aggregator. We help customers compare and book vehicles offered by local and international car rental companies in Tbilisi, Tbilisi International Airport, and other available locations in Georgia.
1. Information We Collect
When you use our website or make a booking request, we may collect personal information that is necessary to process your reservation and provide our services.
This information may include:
- Full name
- Email address
- Phone number
- Pickup and drop-off locations
- Rental dates and times
- Selected vehicle category or vehicle
- Flight information, if required for airport pickup
- Booking details and selected additional services
- Payment-related information
- Information provided in messages or customer support requests
We may also automatically collect technical information such as your IP address, browser type, device type, operating system, referral source, visited pages, and general website usage data.
2. How We Use Your Information
We may use your personal information to:
- Process and manage car rental bookings
- Send booking confirmations and vouchers
- Transfer booking information to the selected car rental supplier
- Communicate with you about your reservation
- Provide customer support
- Process online payments or prepayments
- Improve the functionality and performance of our website
- Prevent fraud, misuse, and security incidents
- Comply with applicable legal and regulatory requirements
3. Sharing Information with Car Rental Suppliers
RosCar Tbilisi is an aggregator and works with independent local and international car rental companies. When you make a reservation, certain personal and booking information may be shared with the supplier responsible for providing the rental vehicle.
The information shared may include your name, contact details, rental dates, pickup and return locations, flight details, selected vehicle, and requested additional services.
Car rental suppliers may process your information according to their own privacy policies and legal obligations.
4. Payment Information
Some reservations may require an online prepayment. Payments may be processed through third-party payment providers.
RosCar Tbilisi does not necessarily store complete payment card details on its own servers. Payment information may be collected and processed directly by authorized payment service providers that apply their own security and privacy standards.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve website performance, remember user preferences, analyze traffic, and understand how visitors interact with the website.
Cookies may also be used by third-party analytics, advertising, security, and technical service providers.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website functions.
6. Analytics and Third-Party Services
We may use third-party services to analyze website traffic, monitor website performance, prevent fraud, process payments, provide hosting, or support other technical functions.
These providers may receive limited information necessary to perform their services and may process data according to their own privacy policies.
7. Legal Basis for Processing
Depending on the circumstances and applicable law, we may process personal information based on:
- The performance of a contract or actions necessary to arrange your booking
- Your consent
- Our legitimate business interests
- Compliance with legal obligations
- Fraud prevention and protection of our website and users
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including booking administration, customer support, accounting, fraud prevention, dispute resolution, and compliance with legal obligations.
The retention period may vary depending on the type of information and applicable legal requirements.
9. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information electronically can guarantee complete security. Users should also take reasonable precautions when sharing personal information online.
10. International Data Transfers
Because RosCar Tbilisi works with international and local car rental suppliers and service providers, your information may be transferred to or processed in countries other than the country where you are located.
Where required, we take reasonable steps to ensure that personal information receives an appropriate level of protection.
11. Your Privacy Rights
Depending on your location and applicable data protection laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Request restriction of certain data processing activities
- Object to certain types of processing
- Withdraw consent where processing is based on consent
- Request data portability where applicable
To exercise your privacy rights, please contact us using the email address provided below.
12. Children’s Privacy
Our car rental booking services are not intended for children. We do not knowingly collect personal information from individuals who are not legally eligible to enter into a vehicle rental agreement.
13. External Links
Our website may contain links to third-party websites, including websites operated by car rental suppliers, payment providers, or other service providers.
RosCar Tbilisi is not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policy of any external website you visit.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, technologies, or business practices.
The updated version will be published on this page with the revised date shown at the top.
15. Contact Information
If you have questions about this Privacy Policy, the processing of your personal information, or your privacy rights, please contact RosCar Tbilisi.
Company: RosCar Tbilisi
Website: https://roscartbilisi.com/
Email: [email protected]
